Well, I'm still satisfied with the performance as you are...it's just the damn clicking.
Part of the problem(as I am told most of their shocks make a valve noise) is the way that our shocks are mounted anyways. Most cars have rubber or poly isolators where ours don't, but that's beside the point.
We noticed the problem. Let them know about it and they asked for more detail...so, we detailed. When they had enough proof that there was a problem, they were able to determine the cause of the sound and came back with a solution and even gave us a date which is more that some companies would do.
After talking with Darren, I believe that his concern for our satisfaction is sincere even though he hasn't been able to reproduce the problem himself.
I'm confident that he'll do what he can to satisfy his customers. I intend to give him the benefit of the doubt and allow him until November to deliver on his word.
If he fails, then I'd start to worry.
I still like the kit and currently, I'm dealing with another isssue that I've got with my CAI from Injen(having trouble getting it to fit correctly with the Focus Sport stressbar installed) so I don't even notice the suspension click but once in awhile. Last thing I let it do is continue to irritate me. I think I've just gotten used to it, but I still plan on holding HPA to their word.
In case anyone's wondering what we're talking about here's the original discussion:
http://www.focaljet.com/ubb/Forum3/HTML/000878.html
[This message has been edited by FocusJeloSan (edited 10-31-2001).]
