okay well i just picked up a svt focus and i was looking at what my first mod should be and i see alot of people going with toms tune. My question is will i see a better 0-60 time or a better 1/4 mile time with it?
Based on your experience alone, I would never do business with Tom. That is some of the worst customer service I have ever heard of. I see Tom try to bully people online, occassionally, and normally I just roll my eyes, but this level of douchiness is just uncalled for.I was a happy Tom's tune customer until I sold my supercharged SVT and then sold my unlocked predator to a forum member.
The forum member I sold it to had some questions about the unit when they received it, and I answered his questions and said if he still has concerns he could contact Tom, who would vouch that I had purchased the item from him and that it was a legit Focus SVT Diablo Predator.
Well, the guy went to talk to tom and tom proceeded to spew a bunch of lies to the guy about how the Predator didn't come from him and that if he tried to use it on his car he'd fry his PCM. Tom didn't straighten things out until I called him out publicly on FF about it, then he was all like "oh, it was a misunderstanding, I didn't remember you, or I didn't know that was what he asked....but HOW DARE YOU QUESTION ME!".
I'm over it. I referred dozens of customers his way and met him in person and shook his hand only to have him turn around and bully me when I caught him in a lie because he was trying to sell his own stuff instead of simply vouching that the equipment came from him.
Do business with him at your own risk.
did you adjust a lot of the optional parameters like the afr or the spark or something? my N/A tune from randy idles perfect, revs hang less than they did from the factory, and doesnt sputter or misfire at all.really really weird idle, lumpy, sounds cammed.
Hanging revs galore.
the car is sputtery and almost misfire, it feels like its just really rich from about 1500-2500. and at idle it just smell very fuelly.
hearing what sounds like almost misfiring
How's that for attitude and customer service.1turbofocus said:fs sent him a crap tune and you give helping advise , if that had of been me you would be starting crap , this just proves it has nothing to do with parts , tuning just the name you like to support
shows the quality of guy you are
Tom
Here's just a little something about Tom!
Tom just sent me a PM!
How's that for attitude and customer service.