I just went to my ford dealer with all the part numbers and had them order them in for me. It wasn't even an SVT dealer, just a regular one. I don't know why they are giving you a hard time and not ordering them. Perhaps if you put money up front they would do it. OR Just go to the parts counter with the part numbers and TELL them to order the stuff in for you. Some dealers are soFor those of you that have installed the SVT springs and dampers on your ZX3, how did you get your hands on them? I called every Ford dealer in Milwaukee and they kept referring to the Motorcraft catalog for aftermarket parts, even after I explained to them that I was looking for the OEM springs and dampers for the SVT not an aftermarket part.