Those pics made me actually get out of my chair and walk away from the screen....
That is so childish and simply pathetic... I mean, to take another persons car, (a nice car at that) and just carelessly mangle and destroy the body, and flat out lie about the job you're doing, and THEN on top of all that, turn around and charge an additional $480 over original invoice, to simply ruin the car...... :rant::bang::thumbdown
Someone please tell me again why we can't have an open hunting season on stupid people...

:dunno:
Edit: If nothing else, there needs to be a legally required disclosure that makes a business outline the nature of a given job, the price, and a
description of the methods that will be used to do the job. (example: 3M tape vs. freakin' WOOD SCREWS... ect, ect...) Also, I firmly believe that some version of the following phrase should be legally required in this type of business:
"In the event of any unforeseen changes to original job description/agreement, customer shall be contacted and informed of all required changes BEFORE such changes are implemented, and said changes shall be implemented only if customer agrees to all changes in writing.
Furthermore, customer shall be entitled to a monetary refund for services, plus additional compensation for any damage to customers property while in the care/possession of "x" business.
Said monetary settlements shall be determined and enforced by a court of law if such actions are taken without prior disclosure and written authorization by customer."